Capital One Interact Bar, Nottingham

The European headquarters for Capital One Bank is based in Nottingham City Centre. As one of the largest employers in the city, Capital One prides itself on offering a comfortable working environment that is fast-paced, dynamic and fun.

We were commissioned to design an IT Helpdesk to improve the experience for Capital One UK Associates when in need of in-house technical assistance.

The client was looking for a concept which would ‘create a destination’, underpinned by a focused and engaging service to resolve, relax and learn. The success of the user friendly and welcoming environment has since been rolled out within the US headquarters.